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Hybrid/SPOC Model

Where Trust Meets Sales Mastery

Elevate your dealership's success with our groundbreaking Hybrid/SPOC training, designed to empower your salespeople and streamline the auto dealership experience. 

Auto salesperson with customers

Why Dealerships Choose Us To Train

At F&I Masters™, we are the industry's leading trainers for the SPOC/Hybrid model in automotive dealerships. Our comprehensive and tailored approach empowers your one-touch salespeople to excel in their roles and drive success for their dealerships. 


What sets us apart is our deep understanding of the SPOC (Single Point of Contact) and Hybrid models, which have revolutionized the automotive industry. By assigning a single point of contact to guide customers throughout the entire sales process, dealerships can establish trust and build stronger relationships. Our training programs are designed to equip dealerships with the knowledge and skills required to leverage the advantages of these innovative models. 

Key Features and Benefits: 

  1. Comprehensive Curriculum: Our training programs cover all aspects of the SPOC/Hybrid model, preparing your team for the challenges and opportunities of the modern SPOC landscape. 

  2. Customized Training Solutions: We tailor our training programs to align with your specific needs and goals, whether you are implementing the SPOC model for the first time or seeking to optimize your existing Hybrid model. 

  3. Practical and Hands-On Approach: Through interactive sessions, role-plays, and real-world simulations, we provide your team with hands-on experiences that prepare them to handle real-life scenarios confidently. 

  4. Ongoing Support and Coaching: We offer one month of ongoing support and coaching following the training to reinforce skills and address any challenges your team may encounter during the implementation or optimization of the SPOC/Hybrid model. 

  5. Cutting-Edge Industry Insights: We stay up to date with the latest trends and best practices in the automotive industry, ensuring that our training content reflects the most current industry insights and emerging strategies. 

Join us on the journey to becoming Masters in the SPOC/Hybrid model!


Contact us today to learn more about our training programs and how we can help your dealership achieve new heights of success in the fast-paced and ever-changing world of automotive finance and insurance. 

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